Q01
Are you maintaining regulatory compliance for medical devices or healthcare services?
The rules for a device or a healthcare service come from the countries and authorities where you operate or sell, and a certificate does not set them. Check the legal requirements that apply to you. What a management system can do is make sure you know which requirements apply, keep that list current and hold evidence that you meet them.
ISO 13485 puts regulatory requirements at the centre of a device quality system, so an auditor asks how you find out what applies, how complaints and incidents are reviewed and how changes are controlled. For a hospital, ISO 9001 asks for the same discipline over the requirements that apply to the service. Certification to either standard does not by itself give a licence or market approval anywhere.
